Police would like to remind you to never give anyone remote access to your computer, especially a person who calls you out of the blue. Some local computer repair companies due use remote access, if you sign up for their services.
Always assume it is a scam or fraud attempt, if you receive a cold call from a company stating they can repair your computer and/or want remote access. In the past, police have seen callers identify themselves as being from Microsoft or a computer company - these companies do not solicit such business and can not identify if your specific computer is having problems. If you are having computer troubles, use a local repair company.
Please be aware of the "Can you hear me" scam as reported in the news. We have not taken any reports of that occurring in Sturgeon Bay, but it is just a matter of time.
http://wbay.com/2017/01/30/new-twist-to-an-old-scam-whatever-you-do-dont-say-yes/
http://www.doorcountydailynews.com/2017/02/03/phone-scammers-finding-success-by-getting-a-simple-yes-to-can-you-hear-me/
If you feel you have been a victim of a scam, contact your local law enforcement agency.