Friday, April 19, 2013

Security System Scam, Targets The Elderly


On April 18th 2013 at 4:34 PM, Officers were dispatched to residence in the 300 block of Hudson Avenue for a scam. Upon arrival the complainant informed Officers that she had received a phone call from a security company stating a security system would be mailed to her and a person would be coming to her home to install the device. While talking with the female who had an accent, the complainant became suspicious and hung up and contacted Police. The phone number used in the scam was 920-636-4415.

Officers contacted the company, which stated they were a medical alert company for the elderly. Officers spoke to a representative from the company who stated they wouldn't be sending anyone to the complainants residence. About an hour later Door County Sheriffs Deputies were dispatched to a residence in the county to handle a similar scam attempt. Officers attempted to contact the original number again, but it was disconnected.

After a quick search on the Internet for the phone number revealed multiple scam attempts using the same phone number:

"We received a call from 920-636-4415 this evening. Message on our machine said: "We are trying to deliver an 'Emergency Medical Alert System' that someone ordered for you and paid for. We need to know if you would like it delivered to you. Press ' 1' for yes, '5' for decline" No one I know has ordered this for me. I had 2 or 3 calls from this same caller today".

The Sturgeon Bay Police Department would like to remind everyone to never give out sensitive information such as credit card numbers, social security numbers, or banking information over the phone unless you are positive you know who you are talking to is legitimate. Never hesitate to contact Police if you have questions or concerns over phone calls you are receiving.